1. Introduction
Welcome to Swayur Business (https://business.swayur.com/). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website. By accessing or using our service, you agree to the terms of this policy.
2. Information We Collect
- Personal Information: When you register, place an order, or contact us, we collect information such as your name, email address, shipping address, and phone number.
- Order Information: We collect details about the products you purchase, the vendors you buy from, and transaction details.
- Payment Information: We do not store your credit/debit card details. All payments are processed by our secure third-party payment gateways.
- Technical Information: We automatically collect information like your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
3. How We Use Your Information
Your information is used to:
- Process and fulfill your orders.
- Communicate with you about your orders, account, and promotional offers (with your consent).
- Provide customer support.
- Improve and personalize our website and services.
- Prevent fraud and ensure the security of our platform.
4. How We Share Your Information
As a multivendor marketplace, sharing certain information is essential to our operation.
- With Vendors: To fulfill your order, we must share your necessary personal information (such as your name, shipping address, and contact number) with the vendor(s) from whom you purchased products. Our vendors are obligated to protect your data and use it only for fulfillment purposes.
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis.
- For Legal Reasons: We may disclose your information if required by law, such as in response to a court order or other legal process.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences (like items in your cart), and analyze site traffic. You can control or disable cookies through your browser settings, but this may affect the functionality of our website.
6. Data Security
We implement a variety of security measures, including SSL (Secure Sockets Layer) encryption, to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
7. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your account information by logging into your account or by contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: sales@swayur.com
- Address: Swayur Business, Vadodara, Gujarat, India